{"id":25,"date":"2016-01-25T13:34:28","date_gmt":"2016-01-25T18:34:28","guid":{"rendered":"http:\/\/www.atlairportcity.com\/atl.com\/?page_id=25"},"modified":"2024-10-24T14:44:18","modified_gmt":"2024-10-24T18:44:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev.atl.com\/atl\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1601566120643{background-image: url(https:\/\/dev.atl.com\/atl\/wp-content\/uploads\/2016\/01\/ATL-com-Header-FAQ-022516.jpg?id=1195) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column el_class=”box3″ offset=”vc_hidden-xs”][vc_custom_heading text=”Frequently Asked Questions” font_container=”tag:h1|font_size:50|text_align:left|color:%23ffffff” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:600%20bold%20regular%3A600%3Anormal” css=”.vc_custom_1467752546152{padding-bottom: 4% !important;}”][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion style=”flat” shape=”square” color=”white” spacing=”2″ c_align=”center” c_icon=”triangle” active_section=”1″ collapsible_all=”true” css=”.vc_custom_1514132740689{margin-top: 2px !important;margin-right: 2px !important;margin-bottom: 2px !important;margin-left: 2px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 2px !important;padding-right: 2px !important;padding-bottom: 2px !important;padding-left: 2px !important;background-color: #ba0c2f !important;background-position: 0 0 !important;background-repeat: no-repeat !important;border-left-color: #ba0c2f !important;border-right-color: #ba0c2f !important;border-top-color: #ba0c2f !important;border-bottom-color: #ba0c2f !important;border-radius: 2px !important;}”][vc_tta_section title=”How do I get to Hartsfield-Jackson?” tab_id=”1457705788096-a9f0f2cd-566d”][vc_column_text]\n
Hartsfield-Jackson is conveniently located near interstates 20, 75, 85 and 285. For driving directions, please click here<\/a>.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can Hartsfield-Jackson page someone for me?” tab_id=”1456502799502-bf8befdc-3ed6″][vc_column_text]\n
Currently, Hartsfield-Jackson cannot page passengers or visitors. Please contact the airline your passenger is using for paging services.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What type of documentation is required for minors without a valid form of identification?” tab_id=”1456503508157-461c7e32-fbfc”][vc_column_text]\n
The TSA currently does not require a valid ID from passengers under the age of 18. We encourage you to visit the agency\u2019s website at\u00a0www.tsa.gov<\/a>\u00a0for additional information on security screening.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does Hartsfield-Jackson require a COVID-19 test before arriving or departing?” tab_id=”1609269601593-42491a8d-0c00″][vc_column_text]\n
No, the Airport does not require passengers to undergo COVID-19 testing before arriving or departing.<\/h5>\n
Refer to your airline carrier for information regarding their policy on COVID-19 testing.<\/h5>\n
<\/h5>\n
Also, the CDC recommends travelers get tested with a viral test one to three days before traveling international\/domestic. Also, get tested three to five days after international\/domestic air travel AND stay home for seven days. Even if you test negative, stay home for the full seven days. If you don\u2019t get tested, it\u2019s safest to stay home for 10 days after travel.<\/h5>\n
<\/h5>\n
Please visit this\u00a0link<\/a>\u00a0for more CDC guidelines regarding\u00a0testing and air travel<\/a><\/b>.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I book a wheelchair for a flight?” tab_id=”1609269686965-34360074-50fd”][vc_column_text]\n
If you want to request a wheelchair, you can submit your request at the time of booking\/reservation or a wheelchair can be requested upon arrival to the Airport at the ticketing counter. If you are bringing your own wheelchair, inform the airline authorities of the size, weight and type of wheelchair at the time of booking\/reservation.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I get to Rental Car Center from the International Terminal?” tab_id=”1609269732829-af73f78b-6817″][vc_column_text]\n
There is a free shuttle at the Arrivals level of the International Terminal that goes to the Domestic Terminal. You will need to take the ATL SkyTrain from the Domestic Terminal to the Rental Car Center.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are the numbers to the airlines?” tab_id=”1456503548089-c491c7ea-8fd2″][vc_column_text]\n
You can reach airlines<\/a> that operate at Hartsfield-Jackson at these numbers.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are traffic statistics?” tab_id=”1456503584097-d463f84b-4ca8″][vc_column_text]\n
Operating statistics are available here<\/a>.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I meet an arriving passenger on an international flight?” tab_id=”1456503612196-781ee34c-394a”][vc_column_text]\n
The Arrivals level of the International Terminal serves passengers arriving in the United States. After passengers leave the aircraft, a corridor guides them to escalators down to the Arrivals level.
\nNatural light and a high, gently curved ceiling greet passengers in the U.S. Customs and Border Protection (CBP) and immigration processing hall. This open area features 40 passport-control service counters and an art installation of ultra-high-definition (UHD) video footage of the United States.<\/h5>\n
The next stop on the Arrivals level is the baggage claim area. Baggage for Atlanta-bound passengers and connecting passengers who arrive at Concourse F as well as for Atlanta-bound passengers who arrive at Concourse E will be sent to the seven carousels.<\/h5>\n
A transition area is just past baggage claim on Concourse F. Here, Atlanta-bound passengers will turn right into the Arrivals hall. Passengers with connecting flights to other U.S. destinations will turn left to the baggage recheck counters.<\/h5>\n
Family, friends and others can wait in the Arrivals hall to meet Atlanta-bound passengers arriving aboard international flights at concourses E and F. The ground transportation area, passenger pickup area and hourly parking facility are just outside the Arrivals hall.<\/h5>\n
After connecting passengers recheck their baggage, they will follow signs to the Concourse F Plane Train area or the pedestrian walkway. Both connect with all other Airport concourses (T, A, B, C, D and E) and the Domestic Terminal.<\/h5>\n
<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are the telephone numbers of individual concessions vendors?” tab_id=”1456503685267-b2f9777e-eefc”][vc_column_text]A list of telephone numbers for concessions vendors is unavailable. However, please visit ATL Skypointe for a list of open Hartsfield-Jackson concessions here<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are some general facts about Hartsfield-Jackson?” tab_id=”1456503768693-cf76073f-5b53″][vc_column_text]\n
General facts about Hartsfield-Jackson are available here<\/a>.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I advertise my company at one of Hartsfield-Jackson terminals?” tab_id=”1456503811032-e0ab4090-b878″][vc_column_text]\n
The Advertising operation at Hartsfield-Jackson is managed by Clear Channel Airports. The contact number is (610) 395-8002<\/b>.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I find out about weather delays?” tab_id=”1456503837240-361ad678-b80d”][vc_column_text]\n
There are four ways to obtain information on operations at Hartsfield-Jackson.<\/h5>\n
    \n
  1. Check our home page at www.atl.com<\/a>.<\/li>\n
  2. Use our Trak-a-Flight service<\/a>.<\/li>\n
  3. Call the National Weather Service at (770) 486-1133<\/b>.<\/li>\n
  4. Check the Weather Channel<\/a>.<\/li>\n<\/ol>\n

     <\/p>\n

    Note: The best source for your flight status is the airline with which you are traveling. Airlines @ ATL<\/a>.<\/p>\n

    <\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I find information on operating revenue?” tab_id=”1456503878666-f48ab66e-11bd”][vc_column_text]\n
    Data regarding operating revenue is available here<\/a>.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How much does parking cost at Hartsfield-Jackson?” tab_id=”1456503924508-e6b83f2d-0133″][vc_column_text]\n
    Hartsfield-Jackson Atlanta International Airport has numerous parking options. For rates, click here<\/a>.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Which airlines serve Atlanta?” tab_id=”1456503947403-e3bf1a19-2dc6″][vc_column_text]\n
    A complete list of passenger airlines serving Hartsfield-Jackson is available by clicking here<\/a>.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What hotels are near the Airport and how do I reach them?” tab_id=”1456503984325-29210ab4-f712″][vc_column_text]\n
    For a list of accommodations, click here<\/a>.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where do I find Lost and Found items?” tab_id=”1456504014303-706a3ca7-5be6″][vc_column_text css=””]\n
    If you left items on an airplane or at a gate, please contact the airline directly. For airline contact information, visit\u00a0Passenger Airlines at ATL<\/a>. Items left in the terminal and at passenger security checkpoints are given to ATL\u2019s Lost and Found. Please click\u00a0here<\/a>\u00a0to fill out a Lost Item report and see our Frequently Asked Questions.<\/h5>\n
    The Lost and Found office is in Domestic Terminal Atrium on the 3rd floor across from the USO office. Hours are 8:30 a.m.-5 p.m. Monday through Friday, excluding holidays.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where do I go for lost baggage?” tab_id=”1456504043528-d637c9cc-1560″][vc_column_text]\n
    For lost luggage, contact your airline<\/a> directly.<\/h5>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How are the canopy lights programmed?” tab_id=”1615577959178-ecaafde9-9723″][vc_column_text]\n
    Click here<\/a> to review Hartsfield-Jackson’s canopy illumination policy.<\/h5>\n[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1601566120643{background-image: url(https:\/\/dev.atl.com\/atl\/wp-content\/uploads\/2016\/01\/ATL-com-Header-FAQ-022516.jpg?id=1195) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column el_class=”box3″ offset=”vc_hidden-xs”][vc_custom_heading text=”Frequently Asked Questions” font_container=”tag:h1|font_size:50|text_align:left|color:%23ffffff” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:600%20bold%20regular%3A600%3Anormal” css=”.vc_custom_1467752546152{padding-bottom: 4% !important;}”][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion style=”flat” shape=”square” color=”white” spacing=”2″ c_align=”center” c_icon=”triangle” active_section=”1″ collapsible_all=”true” css=”.vc_custom_1514132740689{margin-top: 2px !important;margin-right: 2px !important;margin-bottom: 2px !important;margin-left: 2px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 2px !important;padding-right: 2px !important;padding-bottom: 2px !important;padding-left: 2px !important;background-color: […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"BlankCanvas.php","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/dev.atl.com\/atl\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.atl.com\/atl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.atl.com\/atl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.atl.com\/atl\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.atl.com\/atl\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":80,"href":"https:\/\/dev.atl.com\/atl\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":21878,"href":"https:\/\/dev.atl.com\/atl\/wp-json\/wp\/v2\/pages\/25\/revisions\/21878"}],"wp:attachment":[{"href":"https:\/\/dev.atl.com\/atl\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}