{"id":7497,"date":"2017-07-28T16:20:25","date_gmt":"2017-07-28T20:20:25","guid":{"rendered":"http:\/\/www.atl.com\/?page_id=7497"},"modified":"2017-08-30T10:03:07","modified_gmt":"2017-08-30T14:03:07","slug":"atl2016","status":"publish","type":"page","link":"https:\/\/dev.atl.com\/atl\/atl2016\/","title":{"rendered":"2016 Annual Report"},"content":{"rendered":"
[vc_row full_width=”stretch_row” css=”.vc_custom_1501255512669{background-image: url(https:\/\/dev.atl.com\/atl\/wp-content\/uploads\/2017\/07\/mb0160-1.jpg?id=7504) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_single_image image=”7502″ img_size=”medium” css=”.vc_custom_1501255549548{margin-top: -20px !important;margin-bottom: 25px !important;}”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” parallax=”content-moving” css=”.vc_custom_1501274205237{padding-bottom: 50px !important;background-color: #0a0505 !important;}”][vc_column][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css_animation=”none”][vc_column width=”1\/2″][vc_single_image image=”7509″ img_size=”full” css_animation=”slideInDown”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”7510″ img_size=”full” css_animation=”slideInDown”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css_animation=”none”][vc_column width=”1\/2″][vc_single_image image=”7512″ img_size=”full” css_animation=”slideInLeft”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”7513″ img_size=”full” css_animation=”slideInRight”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css_animation=”none” css=”.vc_custom_1501268095138{margin-top: -2px !important;}”][vc_column width=”1\/2″][vc_single_image image=”7514″ img_size=”full” css_animation=”slideInUp”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”7515″ img_size=”full” css_animation=”slideInUp”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” parallax=”content-moving” css_animation=”none” css=”.vc_custom_1501273140397{margin-top: -20px !important;padding-bottom: 50px !important;background-color: #000000 !important;}”][vc_column 0=””][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1501272401484{margin-top: 20px !important;}”][vc_column width=”1\/2″][vc_single_image image=”7523″ img_size=”500×500″ css_animation=”slideInLeft”][vc_column_text]\n

GREETINGS FROM THE MAYOR<\/h2>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1502120085407{margin-top: 15px !important;}”]\n

Greetings,<\/h6>\n
I am proud to present Hartsfield-Jackson Atlanta International Airport\u2019s 2016 Annual Report.<\/h6>\n
Atlanta has made history once again. For the second consecutive year, Hartsfield-Jackson has served more than 100 million passengers in a single year. In 2016, we hosted over 104 million passengers, surpassing our 2015 average by 4 million. This is a remarkable accomplishment that no other airport in the world has ever achieved.<\/h6>\n
In addition to serving as the world\u2019s busiest and most efficient airport, Hartsfield-Jackson maintains its position as our region\u2019s vital economic engine. Hartsfield-Jackson is the largest employer in the state of Georgia with 63,000 jobs located onsite and nearly 400,000 jobs throughout the metro Atlanta region. The Airport contributes over $30 billion in annual direct economic benefits to the immediate Atlanta area, while creating more than $70 billion in annual economic impact to the state.<\/h6>\n
Hartsfield-Jackson is a leader in the international aviation industry and we remain committed to improving and enhancing one of the world\u2019s most efficient airports. To accomplish that, we are implementing ATLNext, a multi-billion dollar effort that will ensure Hartsfield-Jackson continues to meet the growing demands of our customers and maintains its dominant position in the industry for years to come. We have also installed more than 102 electric vehicle stations and are working to make Hartsfield-Jackson one of the greenest airports.<\/h6>\n
As my Mayoral term comes to an end, I look forward to the continuous growth and enhancement of our region\u2019s leading economic and transportation structures, Hartsfield-Jackson Atlanta International Airport.<\/h6>\n
On behalf of the residents of Atlanta and the entire Hartsfield-Jackson team, thank you very much for your support.<\/h6>\n
Sincerely,<\/h6>\n[\/vc_column_text][vc_single_image image=”7525″ img_size=”full”][vc_column_text css=”.vc_custom_1502208084079{padding-top: 10px !important;}”]\n

Mayor Kasim Reed<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”6560″ img_size=”500×500″ css_animation=”slideInRight”][vc_column_text]\n

GREETINGS FROM THE\u00a0GENERAL MANAGER<\/h2>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1502120091627{margin-top: 15px !important;}”]\n

Dear Airport stakeholders:<\/h6>\n
By all accounts, 2016 was a pivotal year for ATL.<\/h6>\n
Hartsfield-Jackson Atlanta International Airport\u2019s Annual Report provides a year in review, underscoring our initiatives and detailing our successes.<\/h6>\n
Hartsfield-Jackson served more than 104 million guests in 2016, earning us the distinction of world\u2019s busiest airport for the 19th consecutive year. That followed a history-making 2015, when ATL became the first airport to host more than 100 million passengers in a single year.<\/h6>\n
Beyond passenger counts, 2016 saw the launch of ATLNext, the Airport\u2019s 20-year, $6 billion capital improvement program. In the fall, work began to renovate and modernize the Domestic Terminal, concourses and other facilities.<\/h6>\n
Among other notable accomplishments, the City of Atlanta signed a new 20-year lease agreement with Delta and green-lighted ride-share pickups at the Airport.<\/h6>\n
To improve the customer experience, ATL introduced Smart Lanes at the security checkpoints, Service Animal Relief Areas (SARAs) on the concourses and a simulated forest in the transportation mall.<\/h6>\n
And that\u2019s just for starters.<\/h6>\n
ATL unveiled the U.S. Military Service Wall of Honor, a tribute to our men and women in uniform, and immortalized our West Crossover Olympic mural, affectionately known as the \u201cSpirit of Atlanta.\u201d The Airport also sponsored two job fairs and served up its second annual Taste of Hartsfield-Jackson.<\/h6>\n
As always, environmental stewardship played a prominent role in all we do.<\/h6>\n
On behalf of the more than 63,000 individuals who work at ATL, thank you for your continued support.<\/h6>\n
Sincerely,<\/h6>\n[\/vc_column_text][vc_single_image image=”7527″ img_size=”medium”][vc_column_text css=”.vc_custom_1502208055969{padding-bottom: 15px !important;}”]\n

Roosevelt Council, Jr.
\nAirport General Manager<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1502139887568{margin-top: 60px !important;}”][vc_column][vc_tta_accordion style=”flat” shape=”square” color=”white” c_align=”center” c_icon=”triangle” active_section=”50″ collapsible_all=”true” css=”.vc_custom_1501272967816{margin-bottom: 75px !important;border-radius: 1px !important;}”][vc_tta_section title=”ATLNEXT” tab_id=”1501268154889-23db49cb-280c”][vc_row_inner 0=””][vc_column_inner width=”1\/2″][vc_single_image image=”7530″ img_size=”large”][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text 0=””]\n

ATLNEXT<\/h3>\n

The world\u2019s busiest and most efficient airport in September set in motion a 20-year, $6 billion capital improvement program that will change the face of Hartsfield-Jackson.<\/p>\n

The program, called ATLNext, came about as a result of a year-long master plan study that identified Hartsfield-Jackson\u2019s needs through 2030. It looked at growth in the region and at the Airport, gauged existing facilities\u2019 ability to meet those needs, and identified development solutions.<\/p>\n

Under ATLNext, Hartsfield-Jackson will modernize its facilities; build a Concourse G and grow Concourse T; expand cargo operations; replace two parking decks; construct a sixth runway; and pave the way for a four-star hotel with 80,000 square feet of meeting space just steps from the Domestic Terminal.<\/p>\n

One of the signature projects will be the construction of two massive canopies covering the north and south entrances of the Domestic Terminal. The canopies, which will total the length of three football fields, will provide a dramatic entrance to the Airport while protecting guests from rain, wind and snow. The canopy project is scheduled to be completed as early as 2019, and the additional runway and concourse are expected to be operational by 2035.<\/p>\n

ATLNext will employ thousands of workers and ultimately position the Airport for future growth and enhanced customer service.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”WALL OF HONOR” tab_id=”1501268154890-911df0e1-c893″][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text]\n

WALL OF HONOR<\/h3>\n

Each day on ATL\u2019s public address system, Mayor Kasim Reed welcomes our valiant military men and women to Atlanta and thanks them for their dedicated service to our nation.<\/p>\n

In 2016, the City of Atlanta and Hartsfield-Jackson took that appreciation to a whole new level.<\/p>\n

Mayor Reed \u2013 along with Airport leaders and a host of dignitaries and decorated war veterans \u2013 on June 29 officially unveiled the U.S. Military Service Wall of Honor, a permanent tribute to the armed services.<\/p>\n

Measuring some 25 feet by 11 feet, the Wall of Honor features a display of artifacts universal to the military experience. Among the items, encased in bronze and glass, are an American flag from 1889, an Army bugle from 1925 and a flight jacket from 1944. The display also includes digital monitors with a slide show of images of service men and women from all age ranges and racial backgrounds.<\/p>\n

Mayor Reed said the military tribute, unveiled just days before the Fourth of July, is \u201ca timely, well-deserved recognition of all the veterans who have bravely served and sacrificed for the United States of America, from its founding to present.\u201d<\/p>\n

The Wall of Honor, set near the Domestic Terminal atrium, marked the culmination of a yearlong project coordinated between the Department of Aviation and stakeholders from various military organizations.<\/p>\n

Organizations represented in the stakeholders group include the Atlanta Vietnam Veterans Business Association, Korean War Veterans Association, Military Order of the Purple Heart, Montford Point Marine Association, Tuskegee Airmen, United Service Organizations Inc. and the Veterans of Foreign Wars.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_single_image image=”7533″ img_size=”large”][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”THE CUSTOMER EXPERIENCE” tab_id=”1501268881319-ebb5625e-d7a6″][vc_row_inner][vc_column_inner width=”1\/2″][vc_single_image image=”7534″ img_size=”large”][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text]\n

THE CUSTOMER EXPERIENCE<\/h3>\n

Enhancing the customer experience is a hallmark of Airport operations. For ATL, 2016 was a banner year. Hartsfield-Jackson not only focused on ensuring exceptional guest services from curbside to gate, but the team also elevated the customer experience with new amenities and services.<\/p>\n